Fewer Insureds Shopping, More Switching, Says JD Power

The purchase has slowed, but the switching ends.

This is according to a recent JD Power report, which assesses the purchase of insurance purchase habits for auto, home and tenant insurance in Q2 2025.

The overall purchase decline in this quarter after keeping a record for auto shopping in the last quarter. In the past year, purchase rates for both auto and property increased, so it represents cooling for the place.

Auto shopping is still overall

Although auto insurance shopping is still high, the purchase quarter was more quarter and year by year. However, the switching in both periods ended. The purchase rate was 13.0 % for Q2, lower than 1.1 percent points in the quarter and below 0.3 points year by year. The switch rate was 4.2 %, which is more than 0.1 points quarter quarter and more than 0.3 points annually, which resumes the record high set in Q3/Q4 2024.

Homepoint shopping down, switching

The home insurance shopping quarter was more quarter and less year. However, there was no switching up/change. The purchase rate was 6.5 % for Q2, which is less than 0.1 percent points quarter quarter and less than 0.3 points year by year. The switching rate was 2.5 %, which exceeds the quarter quarter and more than 0.3 points year. June increased shopping (6.8 %) and switching (2.8 %).

Who is the purchase and switch?

Despite the overall stability, there are buyers who are still bargaining. High -risk users are more actively purchased for auto and property insurance, and bundler is switching to increasing rates for auto insurance for purchases and purchases.

High -risk users: People who have low credit -based insurance scores and similar high premiums are more actively purchased for both auto and property. However, high -risk users are more likely to buy actively for auto and property. Purchase activity increased in high -risk insurance for both auto and property above last year, 10 % and 5 % higher respectively.

Bandellers: Once a stable and stable bundler are now shopping and switching to rising rates as the auto insurance rate is stable and the house owners’ rate increases. Although the switching rate of non -divided users has been flat during the last five circles, bundle users have seen a growing thing that has been permanently high during this period. Although the unmanned switching Q4 2022 reached 6.8 % level, which is between 5.2 % and 6.2 % in the interim, the bundler switching Q3 has come to 3.1 % in 2024 and is about 3 % in the last three constituencies. The report states that these trends will continue with consumers with cost saving and the appearance of new markets and purchase tools that make it easy for consumers to shopping and switching.

Tenant: Although the tenant purchases and switching are both peaks at 7.3 percent and 6.9 percent respectively in September last year, the purchase rate has decreased permanently, while the switching rate mounted a roller coaster between 3.6 percent and 5.2 percent, which is currently 4.3 percent, 0.5 points and 0.5 points quarter quarter. The purchase rate was 5.9 % for Q2, which is less than 0.3 percent points quarter quarter and less than 0.1 points year by year.